This guide will walk you through five key steps to build a simple social media planner that helps generate leads in just 60 minutes. Follow along with Liam, a landscaper who specialises in native New Zealand plants like harakeke and kōwhai, to learn how Kiwi business owners can achieve consistent marketing results with social media.

Step 1: Define your audience and goals

The first rule of any strong social media strategy is to understand who you’re speaking to and why. Whether you want to increase engagement, attract new customers, or generate leads, a focused approach will deliver better results.

How to do it

  1. Identify your target audience — who are your ideal customers? Write down one to two key customer personas with geographic and demographic details, interests, pain points, and common behaviours. Ask yourself:
    • Who benefits the most from your products or services?
    • What problems do they have that you can solve?
    • What are their social media habits?
  2. Set SMART goals — Specific, Measurable, Achievable, Relevant, and Time-bound. Rather than aiming vaguely for “more followers”, set clear targets like “generate 20 new leads per month” or “increase Facebook engagement by 20% by March”.

Example:Liam identifies his key audience and sets his goals

Goals Goals Goals

Our native plant specialist landscaper, Liam, has zeroed in on his ideal audience: environmentally conscious but busy homeowners New Zealand’s South Island who want beautiful, low-maintenance gardens. They care about sustainability, have the budget to invest in professional landscaping, and seek expert guidance to transform their outdoor spaces into a designer oasis.

With this in mind, Liam’s SMART goal is to generate 15 new inquiries from this target market and secure 3 bookings for landscaping within a month.

Step 2: Pick the right social media channels

You don’t need to be on every social media platform to reap the benefits of being online. To save time, focus on the platforms where your ideal customers are most active.

How to do it

Use this quick framework to decide where to focus your efforts:

Platform Best for… Content style Business examples
Instagram Visual businesses High-quality images, before-and-after transformations, reels, stories Landscaping, beauty, fashion, hospitality, architecture
Facebook Local community engagement and word-of-mouth marketing Business pages, community groups, customer reviews, events Tradespeople, local service providers, restaurants, fitness studios
LinkedIn B2B businesses, industry networking, and thought leadership Articles, professional insights, business updates, hiring posts Consultants, financial services, marketing agencies, SaaS companies
TikTok Typically younger audiences, short-form educational and entertaining content Quick tips, tutorials, behind-the-scenes, trends Personal trainers, beauty brands, online coaches, handmade product sellers
Pinterest Lifestyle businesses driving website traffic Infographics, step-by-step guides, mood boards, product inspiration Interior designers, wedding planners, fitness bloggers, DIY creators

 

Example: Liam chooses his ideal platforms

Liam knows his target audience is most active on Facebook and Instagram. He uses Instagram to showcase his work visually and Facebook to engage with local groups and build relationships. By focusing on these two platforms, Liam is able to market his business efficiently and connect with his target audience without feeling overwhelmed.

Step 3: Plan your content using the social media calendar

A planned-out calendar helps you stay consistent and avoid last-minute stress. You can use it to align your content with upcoming events and spot more opportunities to share timely and relevant posts.

How to do it

  1. Break your content up into themes to keep your feed fresh with a mix of:
    • Project examples: before-and-after transformations, completed projects
    • Educational content: tips, how-tos, expert insights
    • Customer testimonials: reviews, success stories
    • Behind-the-scenes content: peeks into your daily process
    • Promotions: offers and discounts
    • Announcements: collaborations and new product launches
  2. Use Prospa’s social media content calendar to streamline content planning — simply fill it in with ideas, keywords, captions, and media for the weeks and months ahead.

Example: Liam’s weekly social media plan

Here’s how Liam organises his social media content using Prospa’s calendar template: