Service Updates

The latest on service disruptions and outages affecting customers and partners.

Disruption

Direct debit failure

Summary

Some direct debits scheduled to be processed between January 31 and February 4 2025 have been delayed.

Who is impacted?

A number of Small Business Loan customers.

Update: Resolved

The issue has now been resolved. We apologise for any inconvenience this has caused.
Feb 5, 12.45pm AEST